Here at Toyday traditional and classic toys we really do believe in good old fashioned customer service with a smile. Our great service doesn't just end in our bricks and mortar shops, but is extended to our online customers, from answering the phone with a smile (by a friendly English speaking human), answering every email sent to us, and sorting out any issues quickly.
Here's some kind words from our happy customers.
"...I've received everything in perfect order. The rubber band planes are awesome. Exactly alike the one my father bought me on holiday in Porlock Weir 15 years ago. It flew off a cliff. Thanks a lot!..."
Jelle de Meester
"...Thank you for assistance with this order. I received them on Wednesday 09/03/2011 and my children can't wait to assemble them for their science projects next week. It has been my pleasure doing business with your company and will recommend to families and friends. I wish your business every success in the future..."
"...Can I just take this opportunity to thank you for your outstanding service, I cannot of asked for more. I came across some very rude and unhelpful people on my search for the fire engine, I am just so glad I found you. I cannot fault you or your staff for your helpfulness and friendly service - I shall certainly be ordering from Toyday again..."
"...Thank you for your email explaining the earlier problem and for the offer of a 10% discount. Such excellent service does not come around regularly!...."
"...I have received the order of 155 x shut the box and wanted to thank you for the speedy and efficient service, the quality of the item is fantastic and I think the staff will be really pleased with this addition to their goodie bag...A pleasure doing business with you and we will be back next year for something else...."
Jane Day - Best Western Premier Blunsdon House Hotel
"...I'm so sorry I had intended to send this sooner to say a huge thank you for all your help sourcing & sending the ink stamps. They arrived super swiftly on Tuesday & are just what we were looking for.What a fab company & wonderful friendly staff....a real refreshing change. Many thanks...."
"...Many thanks for getting back to me and arranging that. I can't wait to see the car. Your site is great, my wife and I were so pleased to find traditional well made toys....."
"...I recently purchased a wooden dolls house from you through Amazon and I was thoroughly impressed! It was wrapped perfectly and it was very clear that time and effort had been made to ensure that it reached me in perfect condition! I have had a lovely first experience shopping with you and will certainly be buying direct from you very soon for lots of stocking fillers! I will also be recommending you to my friends too...Thank you very much...."
"...Just wanted to say thank you very much for your prompt attention to my order. I only placed it on Thurday night and the goods dropped through my letterbox first thing this morning (Saturday). Great service!..."
"...Just wanted to say thank you so much for sending my order so quickly, I only ordered Blow football on Friday and it arrived Saturday Morning. Great service...."
Alison Ellis"...This is just to thank you very much indeed for dealing so promptly with my order. I placed this yesterday morning and my parcel arrived this morning. Wonderful service. Also I am delighted with the quality of the goods I ordered. Altogether a first class service. I shall be recommending you to all and sundry. ...I found your site easy to navigate and it offers a plethora of lovely toys and games....I found you purely by chance having visited Looe in September and seeing your shop and the dolls house I ordered. My little grandson loves doll houses and so the one you offer is perfect (not too girly)and the quality is excellent...."
Susan Hall"...I spent a long time just browsing your site - I came upon it by chance. I will be forwarding your address to relatives and friends. Cheers and good luck..."
Eric Dale (60 yr old kid)
"...Items arrived this morning I would like to say a big THANKYOU on behalf of myself and the Forefront Stage School in Scotland for a fast and efficient service you have provided, The cast will love the clowns..."
"...Thanks so much for the extra effort getting me the duck by Saturday morning. I really appreciate it..."
"...Have received the replacement water pistol in good condition. Many thanks, and thank you too for the prompt service both with this and the original order..."
"...I would just like to say thank you for your excellent service. I ordered 10 blue handwarmers which i know was a bit of a pain to get hold of but thank you for keeping me informed. I am getting married in Lapland and these are going to be my favours for the guests and therefore i am very pleased that you managed to get these...Thanks again!!..."
"...Many thanks for the very prompt delivery of the Noah's ark. It is perfect for the new corner for children we are setting up at St Nicholas Church, Wallasey. (It's going to be called Noah's corner and we obviously wanted some arks to go in it.)
Once agin many, many thanks..."
"...I received my order this morning what a very fast efficient service, my 17yr old grandaughter will be so pleased with her lastest duck for her collection.
I shall certainly recommend your site to friends. Thanking you..."
"...I just wanted to thank you for the excellent service on some items i bought from you to give as a christmas present.
I ordered the items quite late but they still arrived in plenty of time for christmas and were appreciated by the person who recieved them as a gift..."
"...Just to say thank you for dispatching my order so quickly.... It arrived this morning - in time for the birthday party I was going to this afternoon. Brilliant Service!! Thanks again. I'll be sure to use you again!!..."
"...thank you...have been delighted with the toys and speed of service...."
"...Thanks! Will definitely be coming back, such friendly service and lovely stuff to buy!...."
Kirsty Hoey"...many thanks for dealing with this one so quickly - our original supplier had let us down with only two days before the birthday, so this is very much appreciated..."
Jonathan Mann"...Excellent Service Thanks very much for the order. Major quick to deliver, been 1day and a half since I ordered!...Anyway that was all I wanted to say, Im pleased with you and your company..."
Soph Y."...I would like to say a big thank you for the quick and efficient way you dealt with my purchase. I was well impressed how it was packed. I am sure this will give my grand daughter and of course all her friends she invites to play with her teddy bear picnic set...I will most certainly visit your site when looking for good quality toys at a affordable price...Thank you once again..."
Mrs E. Mayo
"...Toyday are a fantastic company with great imaginations. I had been just looking for party bag fillers and Toyday had the most interesting and good value toys, so much so that I did the Christmas stocking shopping too. I would never hesitate to recommend them and if you were ever in doubt about online shopping then this company would allay any fears, they really do help with queries..."
Ms Frances Scott-Ram